PROJECT OVERVIEW:
In partnership with Product Managers, I co-led the enhancement of 'JC Apply' on Jobcase.com, aiming to streamline job applications. This initiative was to boost the application rate on the platform while also encouraging less active members to include their work experience in their profiles, ultimately leading to more accurate job matches.
MY ROLE:
Lead Product Designer
Visual and interaction design
TEAM:
Collaborated with product manager and senior product designer
CONSTRAINTS:
Due to time and engineering constraints, we had to adjust the flow based on existing functionality. We worked within these limitations to ensure a successful implementation. Also because of limited time the user testing was skipped for this project.
HOW MIGHT WE…
Design and updated apply process that is smooth, time-efficient, and improve resume upload and work experience features.
RESUME UPLOAD SCENARIOS
Below are 3 examples of different experiences a member or new user could encounter when applying to a job through Jobcase.com.
Empty Resume state
Some Jobcase members didn't immediately add their work experience or resume. To address this, the team wanted to test capturing these details during the application process in addition to uploading to their profile separately.
This feature is visible to users who haven't added a resume or work experience to their profile. In this example, selecting one of these options is mandatory to proceed with the application.
Choose a resume
If a member has both an uploaded resume and a Jobcase resume in their profile, they encounter this scenario. While working on this, I conducted research and competitive analysis to enable users to update without leaving the application process. Presently, members can upload unlimited resumes. I strived to enhance this by helping users track upload dates to choose the most recent one. I also added the ability to upload or edit within each card, eliminating the need to exit the application process. To see the Figma prototype for this selection, please click on the link below.
Multiple Resume
Members encounter this situation when they have multiple uploaded resumes in their profile to choose from. Jobcase currently uses a drag-and-select resume interaction on both the website and mobile app. I proposed alternative designs for selecting from multiple resumes, but due to time and resource constraints, the decision was made to retain the existing style and update it to match the current branding.